{"id":5407,"date":"2018-08-16T12:18:52","date_gmt":"2018-08-16T17:18:52","guid":{"rendered":"https:\/\/lifeseguridadnueva.lifeservicios.com\/?page_id=5407"},"modified":"2022-11-09T17:08:48","modified_gmt":"2022-11-09T22:08:48","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/lifeseguridadnueva.lifeservicios.com\/?page_id=5407","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=\u00bb1\/12&#8243;][\/vc_column][vc_column width=\u00bb5\/6&#8243;][vc_column_text woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]<div class=\"forminator-ui forminator-custom-form forminator-custom-form-5737 forminator-design--material  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-5737\" data-uid=\"69dfcc49c2d59\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-5737\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-5737 forminator-design--material  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"5737\"\n\t\t\t\t\n\t\t\t\tdata-design=\"material\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tdata-grid=\"open\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tstyle=\"display: none;\"\n\t\t\t\t\n\t\t\t\tdata-uid=\"69dfcc49c2d59\"\n\t\t\t><div class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-col forminator-col-12  formi-disabled-input\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-picker_69dfcc49c2d59\" class=\"forminator-label\">Fecha reclamo<\/label><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-1\" value=\"15\/04\/2026\" placeholder=\"\" id=\"forminator-field-date-1-picker_69dfcc49c2d59\" class=\"forminator-input forminator-datepicker\" data-required=\"\" data-format=\"dd\/mm\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"2026\" data-end-year=\"2026\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"2026-04-15\" data-end-date=\"2026-04-15\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-1\" class=\"forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">1. IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #aa9c09;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69dfcc49c2d59\" class=\"forminator-label\">Nombre <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_69dfcc49c2d59\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><div id=\"number-1\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-1_69dfcc49c2d59\" class=\"forminator-label\">DNI \/ CE <span class=\"forminator-required\">*<\/span><\/label><input name=\"number-1\" value=\"\" placeholder=\"\" id=\"forminator-field-number-1_69dfcc49c2d59\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"1\" data-decimals=\"2\" aria-required=\"true\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;.&#039;, &#039;digits&#039;: &#039;2&#039;\" type=\"number\" step=\"any\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69dfcc49c2d59\" class=\"forminator-label\">Correo electr\u00f3nico <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_69dfcc49c2d59\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69dfcc49c2d59\" class=\"forminator-label\">Tel\u00e9fono <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_69dfcc49c2d59\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-2\" class=\"forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69dfcc49c2d59\" class=\"forminator-label\">Domicilio <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"\" id=\"forminator-field-text-2_69dfcc49c2d59\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-2\" class=\"forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">2. IDENTIFICACI\u00d3N DEL BIEN CONTRATADO<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #aa9c09;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-col forminator-col-6 \"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-69dfcc49c2d59-label\"><h4 id=\"forminator-checkbox-group-69dfcc49c2d59-label\" class=\"forminator-label\">Bien contratado <span class=\"forminator-required\">*<\/span><\/h4><label for=\"forminator-field-checkbox-1-1-69dfcc49c2d59\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"Producto\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Producto\" id=\"forminator-field-checkbox-1-1-69dfcc49c2d59\" data-calculation=\"0\"  aria-describedby=\"forminator-field-checkbox-1-69dfcc49c2d59-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Producto<\/span><\/label><label for=\"forminator-field-checkbox-1-2-69dfcc49c2d59\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"Servicio\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Servicio\" id=\"forminator-field-checkbox-1-2-69dfcc49c2d59\" data-calculation=\"0\"  aria-describedby=\"forminator-field-checkbox-1-69dfcc49c2d59-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Servicio<\/span><\/label><\/div><\/div><div id=\"number-2\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-2_69dfcc49c2d59\" class=\"forminator-label\">Monto reclamado <span class=\"forminator-required\">*<\/span><\/label><input name=\"number-2\" value=\"\" placeholder=\"\" id=\"forminator-field-number-2_69dfcc49c2d59\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"1\" data-decimals=\"2\" aria-required=\"true\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;.&#039;, &#039;digits&#039;: &#039;2&#039;\" type=\"number\" step=\"any\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69dfcc49c2d59\" class=\"forminator-label\">Descripci\u00f3n <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69dfcc49c2d59\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"section-3\" class=\"forminator-col forminator-col-12  section-title\"><div class=\"forminator-field\"><h2 class=\"forminator-title\">3. DETALLE DE LA RECLAMACI\u00d3N Y PEDIDO DEL CONSUMIDOR<\/h2><hr class=\"forminator-border\" style=\"border: 2px solid #aa9c09;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-2\" class=\"forminator-col forminator-col-12 \"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-69dfcc49c2d59-label\"><h4 id=\"forminator-checkbox-group-69dfcc49c2d59-label\" class=\"forminator-label\">Detalle reclamaci\u00f3n <span class=\"forminator-required\">*<\/span><\/h4><label for=\"forminator-field-checkbox-2-1-69dfcc49c2d59\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"(1) Reclamo\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"Reclamo\" id=\"forminator-field-checkbox-2-1-69dfcc49c2d59\" data-calculation=\"0\"  aria-describedby=\"forminator-field-checkbox-2-69dfcc49c2d59-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">(1) Reclamo<\/span><\/label><label for=\"forminator-field-checkbox-2-2-69dfcc49c2d59\" class=\"forminator-checkbox forminator-checkbox-inline\" title=\"(2) Queja\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"Queja\" id=\"forminator-field-checkbox-2-2-69dfcc49c2d59\" data-calculation=\"0\"  aria-describedby=\"forminator-field-checkbox-2-69dfcc49c2d59-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">(2) Queja<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-2_69dfcc49c2d59\" class=\"forminator-label\">Detalle <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-2\" placeholder=\"\" id=\"forminator-field-textarea-2_69dfcc49c2d59\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><div id=\"textarea-3\" class=\"forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-3_69dfcc49c2d59\" class=\"forminator-label\">Pedido <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-3\" placeholder=\"\" id=\"forminator-field-textarea-3_69dfcc49c2d59\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-col forminator-col-12  section-text\"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><p>(1) Reclamo: Disconformidad relacionada a los productos o servicios.<\/p>\n<p> (2) Queja: Disconformidad no relacionada a los productos o servicios o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/p><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\"><span>Enviar<\/span><span aria-hidden=\"true\"><\/span><\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"a1499817c2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F5407\" \/><input type=\"hidden\" name=\"form_id\" value=\"5737\"><input type=\"hidden\" name=\"page_id\" value=\"5407\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/lifeseguridadnueva.lifeservicios.com\/?page_id=5407\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/12&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=\u00bb1\/12&#8243;][\/vc_column][vc_column width=\u00bb5\/6&#8243;][vc_column_text woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb][\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/12&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/pages\/5407"}],"collection":[{"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5407"}],"version-history":[{"count":4,"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/pages\/5407\/revisions"}],"predecessor-version":[{"id":5741,"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=\/wp\/v2\/pages\/5407\/revisions\/5741"}],"wp:attachment":[{"href":"https:\/\/lifeseguridadnueva.lifeservicios.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}